Privacy Policy

Last updated: November 11, 2026.

360 Home Safety ("we") provides in-home safety assessments in Monroe, Wayne and Ontario counties, New York, and sells an emergency-preparedness guide online. This page explains what information we collect on 360homesafety.com, why, and what you can ask us to do with it.

What we collect

  • When you request a home-safety visit: your name, email, phone, town or ZIP, the days and times that suit you, any note you add, and whether you'd like our monthly tips.
  • When a visit is booked: your name, email, phone, street address and appointment time, so we can arrive at the right place and send you a confirmation.
  • When you sign up for monthly tips: your email address, plus when and where you signed up, so we can show you agreed.
  • When you buy the guide: payment is handled by Stripe. We never see or store your card number. We keep your email, what you bought, the amount and the date, so we can send your download link and keep tax records.

How we use it

  • To contact you about your visit or your order.
  • To send your guide's download link, which expires after a set number of days.
  • To send monthly safety tips, only if you asked for them. Every tips email has an unsubscribe link that takes effect right away.

We don't sell your information, and we don't use it for advertising.

Who else handles it

We use a few services to run the site:

  • Stripe processes guide payments.
  • Google sends our emails.
  • Replit hosts the website and its database.

We share with them only what they need to provide their service.

Cookies and tracking

The site uses one essential cookie, which keeps forms secure (for example on the guide page) and keeps our staff signed in on admin pages. It doesn't track you, and the site runs no analytics, advertising cookies or ad scripts. Links to other websites are ordinary links; once you follow one, that site's own privacy policy applies.

How long we keep it

  • Visit requests and appointments: up to 2 years after our last contact with you, then deleted.
  • Purchase records: 7 years, for tax purposes, then deleted.
  • Tips subscribers: until you unsubscribe. After that we keep your email marked as unsubscribed so we never email you again.

Your choices

You can ask us to show you, correct, or delete the information we hold about you by emailing stevemacneal@gmail.com. We'll respond within 30 days. Some purchase records may have to be kept for tax law.

Children

The site is not intended for children under 13, and we don't knowingly collect their information.

Changes

If we change this policy, we'll update the date at the top of this page.

Contact

360 Home Safety, 3250 Canandaigua Rd, Macedon, NY 14502, stevemacneal@gmail.com, (833) 823-9898